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Question:"How can I manage users and roles across multiple schools in Grow?"Watch the Video:This short clip explains the access hierarchy in Grow, how to manage users across schools, and when to reach out to technical support for assistance.Summary / Key TakeawaysDuring our September 2025 Grow Office Hours, the conversation focused on managing users and permissions across schools. Kendal clarified the differences in access levels and shared strategies for handling multi-school user management, setting up coaches, and improving reporting consistency.Steps Covered in the Video:Understand Access Levels: School Admins can view and edit users only within their assigned school unless permissions are changed. Assistant Admins can manage users under their supervision but cannot edit users at the same level. System Admins have full visibility across all schools. Managing Coaches and Groups: Add coaches to specific groups to control which teachers or teams they can view. Use Primary Coach Re
Question:"How can I adjust my form settings to display strand averages and overall rubric scores?"Watch the Video:This short clip demonstrates how to configure form settings to show strand averages on drafts and overall scores on finalized observations. Summary / Key TakeawaysDuring our September 2025 Grow Office Hours, a participant shared challenges with displaying average scores for each strand and the overall rubric in their state-provided form. The discussion clarified how form settings can be adjusted to show strand averages and overall scores without affecting existing scoring.Steps Covered in the Video:Adjust Form Settings for Strand Averages Go to the form settings. Toggle on “Display strand averages on draft” and “Display overall score on finalized observations”. Save your changes. Understanding Competency Forms vs. Strand Averages Strand averages calculate averages for groups of rows within each strand. Competency forms add individual rows together to create a total scor
Question:"How can I update user roles, especially for users who currently have no role, using Advanced Search?"Watch the Video:This short clip walks through the steps to find users without roles using Advanced Search and how to assign them the correct roles. Summary / Key TakeawaysDuring our September 2025 Grow Office Hours, a system admin shared that they were unable to log in as other users or assign roles to users without roles. The discussion highlighted how to use Advanced Search to efficiently manage user roles.Steps Covered in the Video:Identify Users with No Role Use the Advanced Search tool to filter for users who currently have no assigned role. Assign Roles Through Profile Page Select a user from the search results. Choose the appropriate role (e.g., School Administrator, Observee, Coach, or Regional Admin). Make sure to assign the correct school or group context. Troubleshoot Role Issues Verify the user is not inactive or archived, as this prevents role assignment. If
Grow Office Hours bring together district leaders and coaches to share ideas, ask questions, and explore best practices. They are all designed to help you get more out of Grow and connect with peers facing similar challenges.What You Can Expect Ask live questions about setup, user management, forms, cycles, and reporting Learn from peers about how other districts use Grow successfully See live walkthroughs and get practical tips from our team Shape future sessions by sharing what topics matter most to you Upcoming SessionsNew sessions are announced right here in the Community!Once you register, you’ll receive a calendar invite and reminders so you never miss a session.👉 Register for the next sessionPast Recordings & ResourcesMissed a session? You can catch up anytime with full recordings or browse short clips that highlight specific questions and walkthroughs shared by other districts.Full Session RecordingsSeptember Session - Coming Soon!Quick Clips & HighlightsM
We had such a great time connecting with many of you during the Grow Relaunch Event! Whether you joined live or are catching up after, this article is your one-stop hub for all the resources we shared.Below you’ll find:The full event recording Helpful articles that dive deeper into the topics we covered A link to the Grow Relaunch Group to continue the conversationWe’d love to hear from you, too! If you have questions about the event, feedback on what stood out, or tips to share with other Grow users, drop them in the comments below or start a thread in Grow Q&A.Event RecordingMissed the event or want to revisit highlights?🎥 Watch the recording here Supporting Articles & GuidesSteps for a Successful RelaunchA comprehensive checklist to get your district ready for the new school year with Grow — covering user updates, configuration changes, and training resources.👉 Read the articleBuilding a Rubric in GrowDetailed step-by-step instructions for creating custom observation forms
Looking to create or customize observation forms to support your coaching and evaluation processes? With Grow’s Rubric Builder, System Admins can design score-based or non-scored rubrics, set up strands and rows, and configure layouts that align with your district’s needs.👉 Read the Full Guide: Build an Observation Form / RubricWhat you’ll learn in the guide:How to set up forms and strands Options for creating scored, percentage, dropdown, and checkbox rows Customizing form layouts and widgets Publishing and editing form settings
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Earlier this summer, we hosted our 2025 Level Data User Group. It was a chance to connect with you, share ideas, and explore new ways to make your data work harder for your district. Whether you joined us live or are hearing about it now, the conversations and insights that came out of this event are worth a second look.Over 90 minutes, we showcased tools across our growing products, Grow (Talent), Brolly (Special Education), Return on Instruction, Reporting, and Validation, and discussed how they connect to help solve real district challenges. For many attendees, this was the first time seeing the full scope of Level Data’s capabilities, and the feedback was clear:“It was great to hear and learn more about the programs and all of the options!”Breakout discussions revealed common themes: the need for simpler workflows, better access to Special Education data, and tools that reduce duplication while showing measurable value. You also asked for more role-specific sessions, hands-on demos
As we prepare for the new school year, now is the perfect time to make sure your Grow environment is updated and ready to support your coaching, planning, and reporting needs.Whether you’re adjusting roles, refreshing forms, or configuring metadata and cycles, this guide walks you through everything you need to check off your relaunch list:👉 Read the Full Article: Steps for a Successful RelaunchWhat You’ll Find in the Guide:How the system automatically resets for the new year User management tips (manual, bulk, and SFTP) Configuration updates (forms, cycles, tags, and more) Training strategies and resources for your teamHave questions? Already working through your relaunch steps?Drop your thoughts and tips in the replies, we’d love to hear how you're approaching it in your district!
We’re growing the Level Data Community, and we want to make sure it includes the tools, resources, and spaces you actually want.This quick poll will help us prioritize what we build and feature next. Whether it’s peer-led discussions, expert office hours, or templates from fellow users.
Our brand-new Level Data Community is live, and we’re inviting you to help shape what it becomes!Whether you're a power user or just getting started, this space was built for you: to connect with peers, find product answers, and stay in the loop.Take 10 seconds to answer this quick poll your response helps us tailor content and support just for you.
It’s not all serious! Let’s have some fun. If your data management system were a superhero, which superpower would you want it to have?Have a fun superpower idea that’s not listed? Comment below!
Knowing who’s in the room helps us personalize the experience for everyone. Tell us what role you play in your district. We’ll use this to customize examples, breakout groups, and session recommendations.
Let’s get real. What daily challenges do you deal with that our solutions could help solve? Your answers will help us craft content, use cases, and conversations around the real pain points that matter most. Want to elaborate on your challenge? Comment below and we may feature it in a session!
Whether you’re brand new or a seasoned expert, we want every user to feel at home in the event. Let us know where you are on your product journey, this helps us tailor sessions and small-group conversations based on experience.
We're so glad you're joining the Level Data User Group! We’re shaping this event around what you care about most. Please take a moment to answer this quick poll, it’ll help us tailor content to your needs. Have more to share? Drop a comment below!
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