Getting ready for the new school year doesn't have to be overwhelming. In this session, our Customer Success team walks through relaunch basics, core Grow features at three levels of depth, and where to go when you need help.
In this session, we cover:
Relaunch basics: site configuration and updating users for the new year
Observations: running records, quick feedback, and connecting data to performance dashboards and cycles
Meetings: one-off and recurring meetings, templates, and linking to observations
The Touchpoint Dashboard: the color-coded system, caseload management, and coaching accountability
Calendar: syncing your schedule with observations and meetings
When to go to your CSM vs. technical support
Have questions or want to talk through your account? Reach out to your Customer Success Manager anytime.